We are still operating a face mask policy upon entering the building. Do not come in to the building if you have symptoms of covid or have tested positive. 

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Patient News

Enhanced Access Survey for Windsor PCN
4 Aug, 2022

Enhanced Access - Patient Survey Windsor

Windsor Primary Care Network (PCN) is made up of the seven GP Practices in Windsor who are working together as a network. We are looking at how we can make it as easy as possible for patients to access some of the clinics that we offer. These might include cervical smears, health checks, vaccinations and immunisations. This is called 'Enhanced Access'. Enhanced Access are services provided over and above the usual hours your practice opens (08:00 am to 6:30pm Monday to Friday). We hope to improve access to these clinics by offering appointments outside of normal opening hours. By answering this survey, you are helping us to ensure that the needs of local patients are taken into consideration when we are planning what clinics we offer, when and where.

https://mysay.is/Windsorpcn

Thank you 

 

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We are a Veteran Friendly Accredited Practice
20 Jul, 2022

We are an Armed Forces veteran friendly accredited GP Practice. 

This means that, as part of the health commitments of the Armed Forces Covenant, we have  a dedicated clinician who has a specialist knowledge of military related health conditions and veteran specific health services.

This is important in helping ex-forces to get the best care and treatment. 

If you are ex-forces, please let your GP know to help ensure you are getting the best possible care. 

World Cafe is coming to Clewer and Dedworth West
9 Aug, 2022

There is going to be a special cafe for the Clewer and Dedworth West Area. 

This is for young people aged 30 or younger. 

We will talk about important topics, including what it is like to be a young person. 

The cafe runs from 12pm (midday) - 2pm on the 9th August. No booking - just turn up - its free. 

New Windsor Community Association, Hanover Way, Windsor, Berkshire, SL4 5NW

For more information click here

Stay safe in the sun
16 Jul, 2022

Most of us welcome hot weather, but when it's too hot for too long, there are health risks. In England, there are on average 2000 heat related deaths every year. If hot weather hits this summer, make sure it does not harm you or anyone you know.

Heatwave: how to cope in hot weather - NHS (www.nhs.uk)

Who's most at risk?

A heatwave can affect anyone, but the most vulnerable people are:

  • older people – especially those over 75
  • those who live on their own or in a care home
  • people who have a serious or long term illness – including heart or lung conditions, diabetes, kidney disease, Parkinson's disease or some mental health conditions
  • those who may find it hard to keep cool – babies and the very young, the bed bound, those with drug or alcohol addictions or with Alzheimer's disease
  • people who spend a lot of time outside or in hot places – those who live in a top floor flat, the homeless or those whose jobs are outside

Watch out for signs of heat related illness

 

If you or someone else feels unwell with a high temperature during hot weather, it may be heat exhaustion or heatstroke.

Find out about the signs of heat exhaustion and heatstroke, and when to get help

 

 

Help us help you get the right urgent care and support
15 Jun, 2022

Frimley Health has launched a new electronic patient record system that is affecting the Accident and Emergency (A&E) departments at Wexham Park and Frimley Park Hospitals. Safety remains paramount, so please be patient with the staff. Waiting times are likely to be longer than usual. 

Unless it’s an emergency remember there are lots of alternatives for you to make use of:

  • Visit your local pharmacy
  • During the day contact your GP practice via online consultation or phone
  • Contact NHS 111 online, www.111.nhs.uk or dial 111. If you are calling NHS 111, please be patient. NHS 111 may advise you to contact your GP or its out-of-hours service or attend the Bracknell Minor Injuries Unit.
  • For minor injuries, such as sprains and strains, suspected broken limbs, or minor head injuries, visit the Minor Injury Unit at Brants Bridge in Bracknell or the High Wycombe Urgent Care Centre – open 8 am-8 pm 7 days a week.

Anyone with a life-threatening condition should call 999. Help us to help you by seeking alternatives to A&E where it is safe to do so.

The Emergency Departments at Wexham Park and Frimley Park hospitals are currently experiencing an increasing level of demand which is likely to continue throughout this weekend.
14 Mar, 2022

The Emergency Departments at Wexham Park and Frimley Park hospitals are currently experiencing an increasing level of demand which is likely to continue throughout this weekend. Please only attend if you have severe symptoms or suffering from a life-threatening condition. Check out our Know Where To Go guide for advice on how to get the help you need quickly and close to home. Remember, if it’s less than an emergency, call 111 https://orlo.uk/MYet4.

Covid-19 Booster Vaccination - Update 13th Dec 2021
22 Apr, 2022

The NHS vaccination programme will offer every adult the chance to book a covid-19 booster vaccine by the end of the year to protect the nation against the Omicron variant.

As part of the biggest and fastest vaccine programme in health service history, online bookings are available for all those in their 30s and above from today.

The best way to get your vaccine is by booking online at www.nhs.uk or by calling 119 – please do keep checking availability as appointments are loaded onto the system every day. The website and phoneline are understandably very busy and we thank you for your patience when booking.

The national booking service will then open up to everyone aged 18 and over from Wednesday this week.

The NHS is prioritising bookings for boosters and is urging people to book a slot to guarantee their vital jab. Some sites offer walk-in appointments where no appointment is needed. Please check here for clinics with walk-in availability and their opening hours www.happyhealthylives.uk/vaccinationdrop-ins

GP teams have been asked to clinically prioritise their services to free up maximal capacity to support the covid-19 vaccination programme, alongside delivering critical appointments such as cancer, urgent and emergency care. This might mean that for some people, routine appointments are postponed as part of the national mission to roll out boosters.

Scientists are very concerned about the spread of Omicron due to the speed with which it spreads and because two doses do not appear to provide much protection but thankfully, a booster dramatically improves this.That is why the Government has asked the NHS to prioritise boosters over other routine care.

We appreciate your support and understanding – and urge you to come forward for your vaccination as soon as possible.

Coronavirus (COVID-19)
22 Apr, 2022

Advice in your region:

England | Scotland | Wales | Northern Ireland | Ireland

Get the latest NHS information and advice about coronavirus (COVID-19).

Check if you or your child has coronavirus symptoms

Find out about the main symptoms of coronavirus and what to do if you have them.

Self-isolation and treatment if you have coronavirus symptoms

Advice about staying at home (self-isolation) and treatment for you and anyone you live with.

Testing and tracing

Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.

People at high risk

Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.

Social distancing and changes to everyday life

Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus.

GOV.UK: coronavirus – guidance and support

Government information and advice.

Healthier Together
22 Apr, 2022

The Healthier Together programme relies upon patients and healthcare professionals working together to improve how local healthcare is delivered. 

The website provide advice for parents, young people and pregnant women, and clinical resources to support healthcare professionals – which means that your child is likely to receive consistently high-quality care, irrespective of which healthcare professional they see.

Website

Infection prevention control guidelines to remain in place
22 Apr, 2022

The highest priority for the NHS remains the safety of staff, patients and visitors. While COVID restrictions will end in many settings in England from 19 July, everyone accessing or visiting healthcare settings must continue to wear a face covering (unless they are exempt) and follow social distancing rules.

Public Health England’s infection prevention control guidelines and hospital visiting guidance are therefore set to remain in place for all staff and visitors and across all health services including hospitals, GP practices, dentists, optometrists and pharmacies to ensure patients and staff are protected.

Read the infection prevention control guidance for further details.

Help over the Jubilee Bank Holiday
1 Jun, 2022

Healthcare services over the Platinum Jubilee bank holiday weekend 

Ahead of the Platinum Jubilee weekend, we would like to remind you we will be closed on Thursday 2 and Friday 3 June.  If you (or someone you care for) take regular medication, check you have enough to last. Forgetting to take medication can have serious health consequences for some people. 

Some pharmacies will also have restricted opening hours on 2 and 3 June. Click here to view opening times, or search for your nearest pharmacy using your postcode via this Google map. Please note that the pharmacies listed below should be open, as shown – and that their opening hours vary. The details are correct at the time of publishing but are subject to change.

NHS services like A&E will be very busy so help us help you to get seen quicker. Unless it’s an emergency remember there are lots of alternatives for you to make use of. 

  • Pharmacists can offer clinical advice and over-the-counter medicines for a range of minor illnesses, such as coughs, colds, sore throats, tummy trouble and aches and pains. If symptoms suggest it’s more serious, they will ensure you get the help you need. For convenient support close to your home – think pharmacy.
  • Frimley Healthier Together. Unsure if you should stay at home with a sick child or need to see someone? Visit the NHS Frimley Healthier Together website. Designed by local experts the website provides support to parents and carers to help them manage a range of common childhood illnesses. If you are worried about the mental health and wellbeing of a child or young person, the website provides information and support of local services available that can offer support. https://frimley-healthiertogether.nhs.uk/
  • Think NHS 111 first. You can visit https://111.nhs.uk/ 24 hours a day, 7 days a week, or call NHS 111. You will be directed to the most appropriate health service in a timely and safe way. This may include a booked arrival time at the local Minor Injuries Unit in Bracknell or A&E department if your condition is more serious.
  • For minor injuries, such as sprains and strains, suspected broken limbs, minor head injuries, visit the Minor Injury Unit at Brants Bridge, London Road, Bracknell, RG12 9RT in Bracknell – open every day from 8am to 8pm including Bank Holidays. X-ray services are available 6 days a week (Sunday to Fridays, not available on Saturdays).
  • Mental health support. We understand it is a difficult time for many. If you are feeling worried about your mental health there are number of services available, visit Mental Wellbeing | Frimley Health and Care. If you are in a mental health crisis, you call 111 or text Shout to 85258. Shout is a free, confidential, 24/7 text messaging support service for anyone who is struggling to cope.
  • Dental care. If you think you need urgent dental treatment, call your regular dentist. If you cannot reach your dentist or you do not have one, use the NHS 111 online service. If you need an appointment, this will be arranged at an urgent dental care centre.
  • Emergency Department or calling 999. Only for very serious or life threatening situations. This includes:
  • loss of consciousness
  • a sudden confused state
  • fits that are not stopping
  • chest pain
  • breathing difficulties
  • severe bleeding that cannot be stopped
  • severe allergic reactions (anaphylaxis)
  • severe burns or scalds
  • stroke
  • major trauma such as a road traffic collision
  • feelings of self-harm or suicide

Visit the Frimley Health and Care website for details of local healthcare services. 

World Cafe Coming To You!

How can we help each other, and ourselves, to cope with the cost of living crisis? There will be information stands to help you get the right support.

15 June 2022 - Midday until 2.30pm
Woody’s Café
Clewer Memorial Recreation Ground,
Windsor, SL4 5AY (parking available)

Please book at least three days before the event.

For booking options and other related info, please click here.