Message to our patients – update on the COVID-19 booster programme

Following the Prime Ministers announcement, your local NHS and its partners are working extremely hard to roll out the COVID-19 booster vaccination programme to our communities.

 All adults are eligible from Monday 13 December for a booster jab, 3 months after their second dose.

 All GP surgeries are working really hard to create as many vaccination appointments as possible, and all patients will be invited for their booster dose at the right time. Please bear with us. In order to vaccinate as many people as possible in the most safe way, we are prioritising booked appointments – we will contact you.

If you want to see what other options are available, please use the National Booking System here or call 119:

• From 13 December for all those in their 30s and above
• From 15 December to everyone over the age of 18

 For more information, please visit COVID-19 Vaccination | Frimley Health and Care  

As expected, we will continue to manage and follow infection prevention and control guidelines provided by NHS England and Public Health England.

Nothing will change at our surgeries – patients will still need to wear a face mask or covering, socially distance and use hand sanitiser. We understand that this may be frustrating, but people come to us when they are unwell and vulnerable, so we need to do all that we can to protect them. We will continue to only allow patients into the buildings with pre-booked appointments and depending on waiting room space you may be asked to wait outside.

NHSE England advice for healthcare can be accessed via: NHS England » NHS Patients, staff and visitors must continue to wear face coverings in healthcare settings

Clinical staff are screening all appointment requests and we will try to help you by phone – or video call initially. When necessary patients will be offered a face to face consultation. If you have an appointment booked with a GP, please do not come to the surgery – please stay at home and the doctor will call you at the allocated time.

By only bringing in patients who really cannot be helped over the phone / by video call, we are all helping to limit the spread of coronavirus.

• All enquiries and appointment requests will be screened by a GP. You will then be contacted offering a choice of appointment options
• Face-to-face appointments remain available to all patients, but will only be booked in a timed slot, with an appropriate member of our team, if necessary, and after discussion with one of the GPs
• Routine vaccinations (child and adult) & cancer screening tests (smears etc) are continuing as a priority
• Phone and video appointments are available to all patients, via secure NHS software, and might be the safest most convenient option.
• Online forms are available to submit queries and ask for non urgent advice and administrative queries.

If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery.

Please do not come to the surgery unless you have an appointment.

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need.

As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Both of our locations are accessible to wheelchairs.

Windsor residents to date have been attending Covid-19 vaccination appointments at the Windsor Racecourse. We are currently relocating and all future Covid-19 vaccination appointments, provided via local GP surgeries, will be at the new location.

The address is:

12/13 King Edward Court Retail Unit (former Lakeland store)

Windsor Yards

Windsor town centre

When you are eligible for your Covid-19 vaccine, you will receive a text message from your GP practice, which will provide booking information and details of where to come for the appointment.  

So far, Windsor’s GP practices have been working together to vaccinate thousands of local residents with doses of the Pfizer and AstraZeneca vaccines over the past six months. We are looking forward to continuing to provide vaccination services to our local residents at this new venue.                                                  

Please remember, when you receive your text invitation, please book and attend your covid-19 vaccination appointment. Vaccination is the surest way out of the Covid-19 pandemic and anyone who has not responded to previous invitations is encouraged to contact their GP practice to arrange to receive the vaccine.

The Care Quality Commission is an executive non-departmental public body of the Department of Health and Social Care of the United Kingdom. It was established in 2009 to regulate and inspect health and social care services in England.

The CQC monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and publish what it finds, including performance ratings to help people choose care.