To support General Practice, NHS England have created an animation to explain how you can continue to access GP service, including how to get in contact, the different ways care may be delivered, and how face to face appointments have changed.

Clik this link to watch the video: Access GP Care NHS England

As you will be are aware, COVID-19 (Coronavirus) is continuing to spread across the UK. As such, our clinical staff are now screening all appointment requests and we will try to help you by phone – or video call initially. When necessary patients will be offered a face to face consultation. If you have an appointment booked with a GP, please do not come to the surgery – please stay at home and the doctor will call you at the allocated time.

By only bringing in patients who really cannot be helped over the phone / by video call, we are all helping to limit the spread of coronavirus.

• All enquiries and appointment requests will be screened by a GP. You will then be contacted offering a choice of appointment options
• Face-to-face appointments remain available to all patients, but will only be booked in a timed slot, with an appropriate member of our team, if necessary, and after discussion with one of the GPs
• Routine vaccinations (child and adult) & cancer screening tests (smears etc) are continuing as a priority
• Phone and video appointments are available to all patients, via secure NHS software, and might be the safest most convenient option.
• Online forms are available to submit queries and ask for non urgent advice and administrative queries.

If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery.

Please do not come to the surgery unless you have an appointment.

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need.

As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Both of our locations are accessible to wheelchairs.

Windsor residents to date have been attending Covid-19 vaccination appointments at the Windsor Racecourse. We are currently relocating and all future Covid-19 vaccination appointments, provided via local GP surgeries, will be at the new location.

The address is:

12/13 King Edward Court Retail Unit (former Lakeland store)

Windsor Yards

Windsor town centre

When you are eligible for your Covid-19 vaccine, you will receive a text message from your GP practice, which will provide booking information and details of where to come for the appointment.  

So far, Windsor’s GP practices have been working together to vaccinate thousands of local residents with doses of the Pfizer and AstraZeneca vaccines over the past six months. We are looking forward to continuing to provide vaccination services to our local residents at this new venue.                                                  

Windsor Primary Care Network and local NHS services would like to thank Royal Windsor Racecourse for its much-valued support for the Covid vaccination programme by allowing its premises to be used for appointments.

Please remember, when you receive your text invitation, please book and attend your covid-19 vaccination appointment. Vaccination is the surest way out of the Covid-19 pandemic and anyone who has not responded to previous invitations is encouraged to contact their GP practice to arrange to receive the vaccine.

The Care Quality Commission is an executive non-departmental public body of the Department of Health and Social Care of the United Kingdom. It was established in 2009 to regulate and inspect health and social care services in England.

The CQC monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and publish what it finds, including performance ratings to help people choose care.